Better Music Builder VM-82U G3 Instruction Manual download pdf (Page 155)

100

101

MERLIN LEGEND/MAGIX toll fraud

Issue 9 May 2003

6-17

■ Have only system administrator transfer calls to “*10.”

■ The customer’s long distance carrier may:

— Restrict 011 and other “hot spot” area codes.

— Restrict access to your toll free area codes from areas you do not

wish to receive calls from.

— Put after hours restrictions to terminate calls in the network.

■ Restrict third-party billing with your local carrier.

Responsibility

The customer is responsible for the security of the system. The system

administrator should read all system administration documents provided with the

system to fully understand the risk of toll fraud and the steps that can be taken to

reduce that risk. Avaya will not be responsible for any charge that result from

unauthorized use.

Programming tools to prevent fraud

Know the release of the Merlin Legend you are working with. Some earlier

releases may be incapable of performing certain functions, will later releases are

able to perform these functions.

Release 5.0 and earlier was unable to remote call forwarding using an

authorization code. Release 6.0 and later can remote call forwarding using an

authorization code.

Security of your systems: preventing toll fraud

As a customer of a new telephone system, you should be aware that there is an

increasing problem of telephone toll fraud. Telephone toll fraud can occur in many

forms, despite the numerous efforts of telephone companies and telephone

equipment manufacturers to control it. Some individuals use electronic devices to

prevent or falsify records of these calls. Others charge calls to someone else’s

number by illegally using lost or stolen calling cards, billing innocent parties,

clipping on to someone else’s line, and breaking into someone else’s telephone

equipment physically or electronically. In certain instances, unauthorized

individuals make connections to the telephone network through the use of the

Remote Access features of your system.

2. Published 8/31/00

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